Services & Pricing
Female removals services, and honest flat-fee pricing
What we do
- Female-led, queer-friendly moves for rooms in flatshares, studio flats and 1-2 bedroom homes, plus studio, workshop and market-stall moves for sole traders
- One mover as standard. Two if you’d like an extra pair of hands.
- Vans up to extra-long wheelbase
- Local moves, and long hauls from one end of the country to the other, with movers based all over the UK
- Careful loading, driving and unloading, done together with you
- A handful of extra boxes on the day, already covered by your quote
What we don’t do
We’d rather you knew now than after you’ve spent precious time filling out a form.
- Moves that are too big or too small for us. A room in a flatshare, a studio flat or a 1-2 bedroom home is very doable. If it would fit in an UberXL, our minimum quote will be far more than you need. If it’s a fully furnished 2+ bedroom home, we’re not the service for you.
- No office moves and no corporate relocations. We’re a domestic service. A sole trader’s studio, a workshop or a market stall that looks like a house move? Absolutely, just ask.
- Packing isn’t included as standard. Anything that can go in a box needs to be in one, taped up and ready before your mover arrives. Eight carrier bags is eight trips down the stairs. One box is one. Some of our movers can take packing on in some areas, so ask when you enquire and we’ll quote it in if we can.
- No storage.
- Nothing hazardous. Gas bottles, fuels, oils, chemicals, paints, fireworks, anything in that family.
- Valuables travel with you. Jewellery, cash, cards, passport, documents, keys, medication. Keep them in your bag, because we don’t take them into our care.
- Pets usually ride with you, at your mover’s discretion. Most of our movers love a passenger with paws. Tell us in advance, because it depends on the animal, the length of the drive and whether your mover has allergies.
- Furniture assembly isn’t part of the standard service. If something needs taking apart or putting back together, say so when you enquire and we’ll tell you whether it can go in the quote.
And some jobs are just out of our league - think cast iron baths and hefty upright pianos. When it’s not the right tier of service, you’ll get a straight no and a pointer towards somebody who can do it properly.
Done with you, not done for you
Your mover works alongside you on the day, so the sofa and the wardrobe get carried together, by her and you or whoever you’ve got helping. If there’s nobody spare for the big furniture, tell us up front and we’ll quote you for a second mover instead.
Pricing
Some removals firms want the measurements of every box before you’ve even started packing, then send you a four-figure number for a one-bed flat. Plenty of man-with-a-van services give you an hourly rate and a shrug. We’d rather show you exactly how we work your price out.
Give us a good general picture of what you’re moving: roughly how many boxes and bags, the furniture, anything particularly heavy or breakable. You get one flat fee, agreed before the day, with everything in it, based on the items and access you describe:
The service fee.
Your mover’s time, graft and care. From £225 for a small in-city move, going up with the size of the job and the length of the drive.
The van.
The van itself, business insurance, fuel for a short trip, tolls, and all the kit. Around £150.
Travel and fuel.
Roughly 50p a mile for the round trip if it’s a longer one.
Example figures, correct as at August 2026, so you can see how our quotes are structured. Your own quote is priced on your own move and is valid for 30 days.
We don’t charge by the hour, so sitting in traffic doesn’t cost you a penny more. The fee we agree is the fee, as long as your move matches what you told us.
What we need from you: Describe the move accurately. All the furniture. The lift or flights of stairs at each end. The parking. Anything big, heavy or awkward. Photos really help, and you can even email us a video walkthrough.
A few extra bits on the day are absolutely fine. If there’s a lot more than you mentioned, big furniture nobody told us about, or access that’s nothing like the description, we may need to agree a fee adjustment with you, and very occasionally a second visit. We’ll talk it through and agree it with you first, rather than springing it on you once the move is done.
For bigger or more complicated moves we sometimes recommend a paid site survey before quoting. It’s priced separately, agreed with you in writing first, and payable once the visit has happened, whether or not the move goes ahead.
Booking and paying
- Fill in the quote form. We’ll ask anything else we need, then send your flat fee.
- Happy with it? Say yes and we’ll find you a mover.
- Once your mover is confirmed, a 50% deposit secures the date. Your date is held from the moment that lands, and not before.
- The balance is due the day after your move is complete, by the method on your invoice.
- Everything is paid to Han With A Van Limited, never to your mover directly. Tips are the exception. Those go straight to her, and they’re always appreciated.
- Changing or cancelling: You can change or cancel your booking with us for free with 14 days’ notice or more. If we get less than 14 days’ notice, the deposit isn’t refundable, because we’ll have held the date in your mover’s diary and turned other work away. However, if something extraordinary happens, tell us and we’ll see what we can do.
Your belongings
We hold goods in transit insurance covering accidental loss or damage while your things are in our care, up to £10,000 for the contents of the van at any one time. If your things are worth more than that, we can’t accept liability for them. If you have home contents insurance or similar, it often covers your goods while they’re in transit, so that’s worth checking before the move date.
Every claim carries a £500 excess, so in practice damage worth less than that isn’t covered. Some things aren’t covered by the insurance at all: TVs, computers, audio and video equipment, which we’re happy to move but only at your own risk. Some hazardous items we don’t take into our care at all, and those are listed above. Pre-existing wear, damage or fragility also sit outside our cover.
If something does get damaged, tell us in writing within 7 days with before & after photos, and keep the item as it is until we’ve had a fair chance to look at it. Prompt notice is a condition of the policy. It’s all set out properly in our Booking Terms.